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Integrated Health Care (IHC)

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Julia KyleJulia Kyle is the Director of Integrated Health Care (IHC). Mrs. Kyle holds an MBA from George Washington University and an MSW from the University of Michigan. She brings a wealth of experience and leadership skills to DWMHA with over 13 years of experience in the areas of integrated health care and working with Medicaid, Medicare and HMO providers. She joins us from the University of Michigan Department of Psychiatry as the Outreach Director for Medicaid Projects and Clinical and Training Supervisor where she built and sustained partnerships with over 100 health care clinics. 

Julia’s experience will help as we lead DWMHA in the further development of the Integrated Health Care Model among our Provider Network. She has created and supervised a self-management program for Veterans with serious mental illness that reduced long-term risk for cardiovascular disease by 15% in 12 months; and managed a multidisciplinary team of national experts in the 2 year development of an integrated care intervention and website. The intervention is now listed on SAMHSA’s National Registry of Evidence-based Programs and Practices and used broadly in the U.S. and internationally.

What is Integrated Healthcare (IHC)?

Integrated Health Care is a systematic holistic approach to the overall care of an individual. It is the coordination of integrating health care services for physical health, mental health, substance use disorder, and developmental disabilities.  By combining medical care with behavioral health services it will fully address the spectrum of problems that a patient might bring to the health care provider whether it is in a primary care or mental health setting. Integrated care produces the best health outcomes which effectively cares for people with complex healthcare needs.

In Detroit-Wayne County, integrated health care will give individuals and family members comprehensive and easy access to recovery-oriented supports and services from health care professionals who are welcoming and trained to deliver integrated health care that meet the individual’s needs. Medical and behavioral health professionals will work together as a team, to improve the overall health and well-being of each individual at any provider location.

Complex Case Management

Detroit Wayne Mental Health Authority (DWMHA) offers a Complex Case Management (CCM) program for eligible individuals who might benefit from more intensive care coordination services.  The CCM program is designed to support individuals with complex behavioral health and medical concerns who need to be linked to services and appropriate community resources.

Criteria for acceptance into the CCM program include:

  1. The presence of complex behavioral health and medical health concerns that require a higher level of care  i.e., specialized residential services - and intensity of services
  2. The use of extensive behavioral health utilization within a 12 month period
  3. The individual’s willingness to actively participate in CCM as the program is voluntary

For more details, members please contact 1-888-490-9698 or providers can fill out the referral form and email to  There is no cost to individuals who are interested in participating in the CCM program.  The CCM team is looking forward to working with individuals to improve overall quality of life and well-being. 

Complex Case Management Referral Form - Download


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